Service Request

At Costa Verde Landscape, Inc., we diligently work to prevent emergencies through our landscape maintenance services. However, it's important to remain aware of potential unexpected situations. If you encounter any issues or have concerns about your landscape, please don't hesitate to reach out to us for assistance.

Common Landscape Issues to Be Mindful Of:

  1. Tree or Branch Hazards: Fallen trees or branches during storms can pose safety risks and cause property damage.
  2. Flooded Areas: Excessive rainfall or poor drainage can lead to flooding, erosion, and water damage.
  3. Lawn Diseases or Pests: Outbreaks of lawn diseases or pest infestations can rapidly damage grass and plants if not addressed promptly.
  4. Broken Sprinkler Heads or Lines: Malfunctioning or damaged sprinkler components can result in water waste and potential damage to surrounding areas.
  5. Soil Erosion: Heavy rain or improper grading can cause soil erosion, leading to loss of landscaping and property damage.
  6. Dead or Diseased Plants: Dead or diseased plants detract from the landscape's appeal and may spread diseases to healthy plants.
  7. Irrigation Controller Malfunctions: Issues with the irrigation controller can lead to overwatering, underwatering, or inconsistent watering.
  8. Blocked or Clogged Drainage Systems: Blocked drainage systems can cause water accumulation, leading to flooding and plant damage.

Emergency Service Charges:

Please note that our service contract specifies charges for emergency services. Waiting for normal service times for non-urgent issues can help you avoid additional charges.  Please refer to your Landscape Maintenance Contract for details.

Saving Money by Waiting:

Waiting for normal service times for non-urgent issues can save you money on emergency service charges. 

How to Determine Urgency:

Consider the following questions to determine urgency:

  • Does the issue pose an immediate risk to safety or property?
  • Is the issue causing significant damage or disruption?
  • Can the issue reasonably wait until normal service times without causing further harm?

Requesting Emergency Service:

If you determine that your situation is an emergency requiring immediate attention, contact our emergency service hotline at [insert hotline number]. Our team will prioritize your request and dispatch a technician promptly.

**Additional Tips: Irrigation Shut-Off:

Knowing how to shut off your irrigation system can prevent emergencies. Follow these steps:

  1. Locate the Main Shut-Off Valve.
  2. Turn off the main valve.
  3. Check for leaks.
  4. Contact us for maintenance.

If you need further assistance or encounter a situation beyond your control, please don't hesitate to Submit a Service Request.

Thank you for entrusting Costa Verde Landscape, Inc. with your landscaping needs.